Questions?
Privacy
Individual information is never shared (both youth and parent). All data, data flows, and passwords are encrypted. Our process exceeds GDPR / CCPA / COPPA compliances and we maintain the strictest standards for privacy.
Please see our Privacy Policy for complete details.
Watch / Apps
If your youth has been provided a smartwatch, please download the Moto Watch app and follow the instructions to pair it with a parent / guardian mobile phone in order to sync the watch with the device.
Please note- a parent / guardian MUST set up the mobile App.
Once you download and follow instructions for Moto Watch. You can download Sportiverso on any device. Please keep in mind that the watch will need to sync with the device the Moto Watch app is on in order to bring points into the game each day.
Yes. The Moto Watch app connects the watch with the phone, and brings your child's steps into the system (securely). The Sportiverso app then communicates with the Moto Watch app in order to bring the steps / points into the game.
Today, we are only working with certain classes at our partner schools. Mainly because there is a cost for devices and we can only do so much at this point.
If you did not receive a watch, please don’t worry- we are hoping to grow. Please be sure to tell your school you would like to see program expand!
Sportiverso
You can only see how many points your child has earned in the Sportiverso App. Points will not show on the watch (yet).
No. Sportiverso only works with the watch provided. This is a privacy and process thing, and we are super duper into both of those.
Rewards
Sportiverso has multiple skins and power ups that your child can redeem their points for.
No problem at all, please just email us and we will help sort it out.
If you are unsatisfied for any reason, we are happy to make it work for you. Anything you need, just reach out to us.
Cost
There is no cost to families / schools to participate in the program.
However, we are working on providing unique digital rewards and experiences that may have a small fee. These will not be required to be purchased, but be an extra customization option for kids.
If you would like to support the work Sportiverso is doing, please purchase one of these options as it does help us out!
Oh, heck NO!
You and your child's individual data is never sold or shared (we are pretty sure that is illegal). Period. No tracking, no data sharing, none of that. Never will!
Lost, broken, recycle watch
If your watch breaks, or if you have any problems, please contact Nik(at)NowPerformance.com. He will help solve the current challenge.
If you are no longer interested in the watch, or it has broken, please do not throw it away. Through our hardware partners, we are able to offer a recycle / trade in program. Please bring it to your school and we will help recycle it.
NP Points program
We are currently in pilot mode, meaning this is our first program with the watches, and chances are you our first user. We apologize in advance if anything goes sideways (we are pretty sure it will at some point).
Our partners provide both a local and national approach to youth programming. Collaborating in unison with our partners provides the best opportunity to impact kids activity now and in the future.